Services & Facilities

Shore City is open 7 days with 3 hours free customer parking every day. Plenty of time to get your retail therapy fix without having to rush.

Strollers, Wheelchair & Kiddie Cars

We have Kiddie Cars for hire from Customer Services on Level Two as well as strollers and wheelchair loan. Strollers and wheelchairs are free to borrow. There is a small fee for the use of our Kiddie Cars.

Lost Property

If you’ve lost or found an item, no matter what the value, please do contact us on (09) 978 6308 or see our friendly team at Customer Services on Level Two. If you think you lost something while in Farmers, they have their own lost and found: contact Farmers on (09) 486 2004.

Mobility Parking

For those with a mobility pass, we have disabled parking located near all mall entrances, both within the car park building, and outside by the wheelchair and pram ramp on Level Four (on the open air carpark level), around the back of Les Mills.

Parents Rooms

Our Parents Rooms are located on Level One near the food court, beside the bathrooms, and on Level Two down the corridor between Mi Piaci and Overland, around the corner from the bathrooms.

A safe, friendly, comfortable place with plenty of space to make those necessary changes when needed, plus the privacy of feeding rooms, a play area, a television, microwave, changing tables and kids toilets. Dads welcome too.

Kids Play Area

Our interactive play area is in Centre Court, so you can take a break and enjoy a drink or bite to eat while the kid's play in a safe environment. The play area includes three digital screens, soft foam rockers and sensory panels, to keep kids of a range of ages entertained.

Parents Parking

We have specially marked, wider parks for parents with children. You’ll find them located close to mall entrances on most levels in the undercover car park and on Level Four (the open air carpark) by the pram ramp around the back of Les Mills.